Terms of Service and Agreements

In-Person Training Agreement (Private, Semi-Private and Group Training)

I understand that dog training is not without risk to me, members of my family or my dog. I agree that in the event of injury to me, my family, my dog(s), or my personal property, I will hold harmless Heather Furby, Casa Luna Canines trainers and the property owner(s) where the training is held from any and all liability for any loss, damage or injury to any person, animal, or property, that arises out of, or is in any way connected with, participation in training sessions, group classes, use of the Casa Luna Canines training methods, or other activity held. led or hosted by Heather Furby, Casa Luna Canines, Casa Luna Canines trainers, assistants and representatives.

I assume all responsibility for any loss, damage or injury to myself or others, my dog(s), other dogs or property, by my dog’s actions or by me. I understand Casa Luna Canines reserves the right to determine if any dog or human behavior is inappropriate for the learning environment and safety of the other participants.

I agree that I will abide by all training methods used by Casa Luna Canines and refrain from ALL aversive stimuli training, included but not limited to pinch, prong and electronic collars, invisible fences, leash pops and excessive pulling my dog on leash while participating in any training program under the guidance of Casa Luna Canines, as outlined in the Casa Luna Canines Position Statement on Methods of Training.

I understand that I must be committed to this training in order to be successful and that the success of this training program depends on consistently attending all scheduled online and/or in-person sessions and working with my canine for a minimum of 15 minutes a day.

The 48-hour Cancellation Policy applies to all in-person and private Zoom training sessions. I understand I must contact the office to reschedule a session a full 48 hours ahead of my appointment or I may forfeit that session.

I understand my training package expires in three (3) months from the date of purchase for all In-Person Training Packages, Semi-Private and Group Training and Private online packages, and all training should be completed within those time frames. No exceptions. If my package is close to expiration, I must train on a strict schedule to avoid the risk of losing unused sessions or group classes. 

I understand that dog training includes learning and reinforcing the Casa Luna Canines training methods, terminology and techniques in training sessions without long interruptions, requires daily practice at home, multiple owners rully participating and refraining from counterproductive or harmful behaviors that undermine the training, and will vary with health and age of my dog. 

I understand that I may work with more than one trainer via online platforms, privates, semi-privates, or in group sessions. I understand it may not always be possible to have the same trainer and that sessions and classes may need to be rescheduled occasionally, in the event a trainer is ill or has a personal emergency, which is out of our control.

I understand refunds are not available once I begin my group class, semi-private or private in-person or online training.

I understand if I choose to maintain a very tight schedule, lack of flexibility, and/or skipping in-person or online sessions or ignoring daily home practice, this will impair my dog's progress.

I understand there are no specific promises or guarantees that my dog will be trained to my satisfaction within a specific time.

After my training package is complete, my training journey does not end. I understand I must continue to practice daily with my dog in all kinds of environments and use further training courses to reinforce the training.

I understand that this training is not transferable to any other dog or party not listed as a co-owner at the time of registering for training.

I understand that dog training of any type is an activity requiring both me and my dog to be reasonably healthy. Reasonable accommodations can be made to meet my physical needs if I let Casa Luna Canines know my needs before I arrive for a training session.

I understand my veterinarian must evaluate my dog and agree that my dog is healthy and in condition to perform in a training program. My dog must be examined, treated, and vaccinated for everything listed in the Casa Luna Canines Health Policy, and everything must be current. I have documentation to support this and will provide Casa Luna Canines with copies prior to the time I start training.

I understand that I may cancel this contract without penalty at any time within 72 hours of purchase and I acknowledge that I have already agreed to all terms and policies at checkout. Should I choose to cancel a training contract prior to the deadline, I must provide written notice of the termination. I understand there are no refunds or transfers to other dogs or handlers after the cancellation deadline or for any unused portions of expired packages.

I acknowledge that I already agreed to this these policies electronically prior to purchase at checkout. I agree that is the legal equivalent of my manual signature on this Agreement. I further consent to be legally bound by this Agreement's terms and conditions and that my use of a pen, keypad, mouse, stylus or other device to select an item, button, box or icon is the same as if actually signed by me in writing. I also agree that no certification authority or other third-party verification is necessary to validate this agreement and that the lack of such certification or third-party verification will not in any way affect the enforceability this Agreement or any resulting contract between me and Casa Luna Canines.

I represent that I am authorized to enter into this Agreement and further agree that purchasing dog training services constitutes my agreement to be bound by the Casa Luna Canines policies and the terms of this dog training Agreement.

I specifically agree that I am able to print on paper and/or download and save this Agreement prior to submitting it. I am able to locate this training agreement on the bottom menu on the website. I agree to keep my email address up to date and that Casa Luna Canines reserves the right to send notices regarding this Agreement and training to the email address on file for me. I may change my email address at any time by logging in to my account (if applicable) or by notifying the Casa Luna Canines office at 530 430 3647 or heather@casalunacanines.com

By consenting to use this electronic Training Agreement, I agree that I was able to read this Agreement, the Health Clearance, and the Company Policies on the website. I consent to receive electronically any records, notices, agreements or disclosures made to me by Casa Luna Canines during the course of my relationship with them.

I have read and fully understand these terms of service.

Company Policies. I have read and fully understand the Health Policy. *Policies are subject to change at any time. I understand this contract is binding and part of policy. I understand I must print, sign, and scan this agreement and return it to the office immediately.

You agree to these terms at checkout or time of purchase.